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SmartBOB controllers and dedicated accessories / Re: Mach4 can't find SmartBob 411
« on: October 04, 2016, 09:15:50 PM »
"faq" references below are to this page:
http://faq.pmdx.com/content/3/1/en/troubleshooting-did-not-find-a-valid-pmdx_smartbob-device-errors.html
The next thing to try is step (4) from the FAQ. Then either upload the profile package here or email it to us. Oh, and let us know what version of Windows you are running.
Bob
http://faq.pmdx.com/content/3/1/en/troubleshooting-did-not-find-a-valid-pmdx_smartbob-device-errors.html
3. Power LED is litSo you see the flash pattern as described in section 1(f) of the FAQ?
4. Red and green LEDs behaving correctly
Quote
7. Uninstalled and reinstalled 64-bit driverJust to be very clear - did you un-install and re-install the plug-in? Or did you un-install and re-install the STMicro Virtual COM Port driver (as in step (2) of the FAQ)?
The next thing to try is step (4) from the FAQ. Then either upload the profile package here or email it to us. Oh, and let us know what version of Windows you are running.
Bob