PMDX 424 not detected

[Mike Abbott]

This happened while I unplugged all my motors/limits, etc from my controller to label things.  Plugged things back in and not it's not detecting the 424.  Tried the reinstall of the com port driver and such but still no luck.  I've read through the logs and other than it can't seem to find the 424, nothing leaps out at me. 

I'm on Windows 10, no new software from last night when it worked to today.  The lights on the 424 look normal to me (flashing green and solid red).  The com3 port shows up as connected when I turn on the 424.  I did even unplug all the ports except the power and estop signals as well as the cat5 cable to the pmdx179 and still the same result. 

I did go through several reboots just to ensure that windows 10 hadn't gotten stuck.

Here is the profile with the debug turned on.  Hope you can see something I can't.

Mike

[Bob at PMDX]

Rats!  And I finally had something for you to try with the probing issue :(

When you say you "tried to reinstall the com port driver", do you mean you re-installed the plug-in (which won't alter the virtual COM port driver if already installed)?  Or did you go into device manager and un-install the Virtual COM Port driver?

Does this PC have an internet connection?  If so, Win10 may have installed updates "for" you that may be affecting the virtual COM port driver.

A couple of things to try:

(1) Power off the PMDX-424 and unplug the USB cable. Press and hold the push button on the PMDX-424 while turning power on.  Continue to hold the button for 2 seconds then release.  You should see a rapid flash on the green right-angle LED.  Connect the USB cable.  Wait 5 seconds.  Try running Mach4.  If you get a "The SmartBOB bootloader is running" warning message, then exit Mach4, power off the PMDX-424 and back on and try Mach4 again.

(2) If your answer above is that you did not go into device manager and un-install the virtual COM port driver (or you have not yet followed the FAQ link I am about to give you), then try the instructions here:

http://faq.pmdx.com/content/3/8/en/how-to-manually-install-the-virtual-com-port-driver-version-14.html

(3) Do you have a 2nd PC somewhere on which you can install Mach4 and our plug-in?  If so, try that and see if Mach4 is able to communicate with the PMDX-424.

Bob

[Mike Abbott]

Well since all my cables are now labeled I took the controller inside to another computer running mach4 demo (I use it to mess with lua scripts with my pmdx-412).  Well the controller came right up so I wound up messing with the gecko err/rst lua code all night and got that to a good state now based on your other post on the topic.  Works pretty nicely.  Took it back outside and it worked there too.  The only thing I can figure out is the usb cable was iffy and I used the same usb cable I had in the house when i took it back outside.

So. add "replace usb cable" to the list of troubleshooting steps I guess.

Mike