Author Topic: Mach4 Cant find PMDX smart-bob  (Read 381 times)

xusmcx

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Mach4 Cant find PMDX smart-bob
« on: August 24, 2024, 02:47:54 PM »
I am getting a port scan did not find a valid PMDX Smart-bob USB Device after a reboot. The controller is a PMDX-424

I did NOT see the STS Micro driver in device manager and I did follow the instructions to uninstall and reinstall.
I now see the STS Micro driver installed and no yellow or red errors. I started up Mach4
and it still cannot find the PMDX smart bob. Second message ERROR I get "Could not connect to the smart-bob usb device.
Please plug in or check the usb cable and re-start Mach4."

I replaced the usb cable and noted the OS sound that it sees the usb device and device manager does posts shows the STS Micro populated.

Diagnostics screen shows the following:

Build: 4162
Screen Set: wx4.set
PMDX USB Device: Unknown PNDX device [UNKNOWN PCB] on N
PMDX SN: Unavailable no device found
PMDX ver: 0.53.263
PMDX Bootloader ver: Unavailable
PMDX firmware ver: Unavailable

PC OS is Windows 10 64bit

Mach4 ver: 4.2.0.4162

I ran the package current profile. If you need anything else please let me know.

Any help world be appreciated.

Thank you

xusmcx

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Re: Mach4 Cant find PMDX smart-bob
« Reply #1 on: August 24, 2024, 03:26:13 PM »
Strange it is working now. It maybe an issue with the pc and not the controller.

Thanks